Get in Touch With Us

Got a question about something you read on this site, or spotted a detail that needs a second look? This page explains how to reach the team behind rooftopkitchen.co.uk and what kind of enquiries we can help with.

The Best Way to Reach Us

Email is the most reliable route. Write to us at [email protected] and a member of the team will read your message personally. We do not rely on automated replies to stand in for an actual answer, so please allow a couple of working days for a considered response, particularly if your query needs checking against a brand's current terms.

Including a short summary of what your message is about — a review query, a correction, feedback on a bonus offer, or a general question — helps us route it to the right person and reply faster.

What We Can Help With

We cover casinos operating outside the Gamstop self-exclusion scheme, along with the wider landscape of UK online gambling. Common reasons readers get in touch include:

• Questions about a specific site — if you want more detail on how a brand featured on our list of the best non Gamstop casinos compares on games, payments or bonus terms, ask and we will point you to what we know.
• Corrections and updates — welcome offers, licensing details and payment options at these operators change often. If something looks out of date, tell us and we will review it.
• Feedback on our ratings — if you disagree with where a brand sits, or think we have missed a factor that matters, we want to hear the reasoning.
• General enquiries about the site — questions about how we research operators, how betting sites not on Gamstop differ from UKGC-licensed ones, or anything else covered on the site.
• Concerns about gambling behaviour — if you or someone you know has self-excluded and is finding it difficult to stick to that decision, mention it in your message and we will point you towards appropriate support resources.

What Happens After You Send a Message

Every message is read by a person, not a script. We aim to respond within a couple of working days, though enquiries that involve checking a brand's current bonus terms or payment methods can take a little longer, since these details move frequently.

If your question relates to a specific offer — for example a welcome package with a spend requirement or a spins cap — let us know which brand you mean and what you have read, so we can give you an accurate answer rather than a generic one.

Why Accuracy Matters Here

Non Gamstop casinos sit outside UK Gambling Commission oversight, which means the usual UK consumer protections do not apply in the same way. That makes it more important, not less, that the information we publish about welcome offers, payment options and game ranges is current and correctly described. Reader corrections genuinely shape what we update, so if a detail on the site does not match what you have experienced or found on an operator's own terms page, please flag it.

Before You Write In

If your question is about which operator might suit you, our comparison page on non Gamstop casinos covers rankings, payment methods and bonus structures in more depth and may answer it faster than waiting for a reply. For everything else — corrections, feedback, partnership enquiries or general questions — email remains the best way to reach us, and we look forward to hearing from you.

Remember that gambling, including at sites outside the Gamstop scheme, should only be considered by adults aged 18 or over.